Most products within our on-line store provides your facility with a luxurious product that will give your guest the ultimate staying experience, weather it's a garment such as a comforting robe, a beautiful chaise lounge chair towel for use at your pool or that 61? Plasma TV monitor in the penthouse suite or at the lobby bar. The benefits apply to our retail customers as well.

Easier purchasing and managing your account online: At Cool Summer, we specifically designed our on-line store for simplifying and streamlining your ordering needs and allowing you to maintain your account history. At Cool Summer you can review your last order and re-order the same products and quantities if desired.

Security:

Cool Summer uses state of the art technology to protect your data from unauthorized third parties. Cool Summer uses Secure Socket Layer Software (SSL) to protect your data and secure your transactions. SSL encrypts all your personal information, including your credit card number, name, and address before it is transmitted over the Internet.

Customer Guarantee, Shipping and Payment Policy:

Satisfaction of every customer has always been and is still our company's goal. If you are unsatisfied with our product, you may return it to us within 30 days of the date we ship it to you and you may receive a refund or replacement item. Product usually ships the same day but no later than three days unless personalization is required such as embroidery.  Personalized towels, wholesale towels,  custom towels, made to order cushions and made to order outdoor furniture and laundered items are not returnable.  Restocking fees may apply to certain products that we offer.

Fabric dye lots will at times have some variations.  As a result we cannot guarantee dye lot consistency, nor can we guarantee color sustainability, such as fading from direct sunlight or laundering.  Additionally, materials used from different suppliers could vary in weight and color.

Payment Options:

In addition to Visa, Mastercard, and American Express, we accept company checks, purchase orders, money orders, and cashiers checks for order transactions. Make the check payable in U.S. Funds to Cool Summer, LLC.  Orders are filled in the order in which funds become available.